Customer Help Center

At we are dedicated to making your on line shopping experience with us as simple and pleasant as possible. we are proud to bring you the ease of online shopping combined with the convenience of home delivery. We at www.medicalsupply123.comwant your shopping experience to be both easy and convenient, without leaving the comfort of your home. will change the way you buy your health / beauty supplies, medical equipment and medical supply items, we cater to both the private consumer as well a doctors’ offices and medical facilities of any size. carries a wide spectrum of products that range from walkers and wheelchairs to daily living aids and beauty supplies. We promise to assist you in your search for that must have item you are seeking, most of all we guarantee a safe and most pleasant online shopping experience. you will find all the top quality names you know and have grown to trust when it comes to your health and beauty supply needs at rock bottom prices.

If at any point during your search you feel that you can use some additional help, be it a question or additional information on a particular item or just a general question, feel free to use our live chat option located on the lower part of the left side of your page. One of our trained live operator’s will be happy to assist you with whatever it is you need.

Our technologically advanced search bar helps you navigate and find items you are looking for without the hassle of going through each category, just to find what you are searching for. Just simply type in the manufacturer, description, part number, or keyword and click the "Search" Bar, you may also quickly search through the products by looking through our different categories listed on our on our easy to navigate home page.

Are you ready to make your purchase? Then just add your item to the shopping cart. To accomplish this, just click and select the product you want, then click the "Add to Cart" link. You may do this do this from the subcategory listing on our home page or the direct product information page. If you are done shopping you can complete your transaction by checking out out your cart by hitting the "Checkout" button.

When you are ready to pay for your purchase, you may do so using a Credit Card; gladly accepts Visa, MasterCard, Discover, and American Express.

Shipping Policy: we offer free shipping on a large percentage of our items, if you are purchasing an item that does not fall under that category, you may see how much shipping charges will be for your order simply add the item to your shopping cart by selecting either the "Buy" or "add to cart" button. Here you will have the opportunity to review all the different shipping choices along with their cost before proceeding.

Please note: Total Delivery Time is determined by the following equation: Delivery time = Product Processing Time + Shipping Time. Product Processing Time is how long it takes for an item to be processed before it is shipped. Shipping Time is how long it takes for an item to be delivered once it has been shipped.
Purchases made over our website are guaranteed to be safe and secured. We are so confident about the level of transaction security at that we offer a security guarantee.

Shopping at is safe and secure, here are the reasons why:

  • 1. All transactions conducted at use the latest and most secured and advanced software technology to encrypt your personal information before sending it to our secured server. All your personal information, including credit card number, name, and address is converted to digital bits of code before your information is transmitted over the internet.
  • 2. Most banks cover all the charges that result from unauthorized use of your credit card. Our secured and safe promise to you our valued customer, only applies to purchases made over’s secure server.

In the event that there is unauthorized use of your credit card you must report the occurrence to your credit card provider in accordance with their reporting guidelines.

Feedback - Please feel free to share and leave us feedback regarding your shopping experience with, by visiting our contact us page.